This Privacy Policy describes how NovaCogs Ltd. (“we,” “us,” or “our”) collects, uses, and shares personal data of users (“you” or “users”) who purchase software licenses through our online shop. We are committed to protecting your privacy and ensuring the security of your personal data in accordance with the UK General Data Protection Regulation (GDPR).

1. Who We Are

NovaCogs Ltd. trading as ClassReporter

2. Personal Data We Collect

We collect the following personal data from you:

  • Identity Data: Name.
  • Contact Data: Email address, billing address.
  • Payment Data: Payment information. Please note that if you choose to pay via PayPal, your payment details are collected directly by PayPal through their secure platform and are subject to PayPal’s privacy policy. We do not directly collect or store your full PayPal account details.
  • Technical Data: When you visit our website, we may automatically collect certain technical information, such as your IP address. However, we use Google Analytics in a way that does not collect personally identifiable information.
  • Usage Data: Information related to your purchases and software licenses.

3. How We Collect Your Personal Data

We collect your personal data in the following ways:

  • Direct Interactions: You provide us with your personal data when you register an account, place an order, or communicate with us (e.g., via email).
  • Automated Technologies or Interactions: We may automatically collect certain technical data when you interact with our website, such as your IP address (anonymized for Google Analytics). We also use cookies to manage your logged-in status on our website.

4. Purposes of Processing Your Personal Data

We use your personal data for the following purposes:

  • To Process and Fulfill Your Orders: This includes verifying your identity, processing payments, and delivering your software license.
  • To Apply Your Software License: We use your information to ensure the software license is correctly associated with your account.
  • To Manage Your Subscriptions: This includes sending you notifications related to your subscription, such as renewal reminders.
  • To Provide Customer Support: We use your contact information to respond to your inquiries and provide assistance.
  • To Improve Our Website and Services: While Google Analytics does not collect personal data, the aggregated information helps us understand website usage patterns.  
  • To Detect and Prevent Fraud: We may use your information to identify and prevent fraudulent activities.

5. Sharing Your Personal Data

We may share your personal data with the following categories of recipients:

  • Payment Processors: We share necessary payment information with our payment processors (including PayPal, if you choose this option) to facilitate your purchases. Please refer to PayPal’s privacy policy for details on how they handle your payment data.
  • Service Providers: We may engage third-party service providers to assist us with certain functions, such as website hosting and email communication. These providers will only have access to your personal data to the extent necessary to perform their services and are obligated to maintain its confidentiality and security.
  • Legal Obligations: We may disclose your personal data if required to do so by law or in response to a valid legal request.  

6. International Transfers

Your personal data is stored and processed within the United Kingdom. We do not transfer your personal data outside of the UK.

7. Data Security

We have implemented appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures include:  

  • Encryption of data in transit and at rest.
  • Access controls to ensure that only authorized personnel can access your personal data.

8. Data Retention

We will retain your order data indefinitely for record-keeping and business purposes. Other personal data will be retained only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements.  

9. Your Rights Under the UK GDPR

Under the UK GDPR, you have certain rights regarding your personal data, including:

  • The right to access: You have the right to request a copy of the personal data we hold about you.
  • The right to rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.  
  • The right to erasure (“right to be forgotten”): You have the right to request that we delete your personal data under certain circumstances.  
  • The right to restriction of processing: You have the right to request that we restrict the processing of your personal data under certain circumstances.  
  • The right to data portability: You have the right to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format and to transmit that data to another controller.  
  • The right to object: You have the right to object to the processing of your personal data under certain circumstances, including for direct marketing purposes.
  • Rights in relation to automated decision making and profiling: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.  

10. Exercising Your Rights

If you wish to exercise any of your rights under the UK GDPR, please contact us at:

Email: [email protected]

We will respond to your request as soon as reasonably practicable and in accordance with applicable law. We may need to verify your identity before processing your request.

11. Cookies and Similar Technologies

We use cookies on our website to manage your logged-in status. These cookies are essential for the functionality of the website and do not collect personal data for other purposes.

12. Links to Other Websites

Our website may contain links to other websites. Please note that we are not responsible for the privacy practices of such other websites. We encourage you to read the privacy policies of every website you visit.  

13. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top of the policy. We encourage you to review this Privacy Policy periodically for any updates.  

14. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]